Scaling card and payment services

A fully integrated Tieto Banktech card and payment processing platform enables a rich service offering, faster time to market and lower operating costs across European markets.

Card and payment processing

A Business Process Outsourcing company wanted to take its payment services to the next level, safeguard its existing customer base and expand into new markets. Tieto Banktech provides a fully integrated card payment processing, loan and e-commerce solution across a pan-European market.

The challenge

Take payment services further

The BPO wanted to continue growing its European footprint while offering clients a rich and flexible range of payment services.

To achieve this, it needed to speed up time to market, safeguard its existing customer base and support expansion into new markets.

The company wanted to consolidate services on a single platform that could support a more agile approach to development, maintenance, testing and deployment.

The solution

One fully integrated platform

The BPO transitioned to a fully integrated Tieto Banktech platform covering card payment processing, loans and e-commerce.

Consolidating services on a single platform lowers the cost of ownership and enables new services to be launched faster. The platform also supports a more agile approach to development, maintenance, testing and deployment.

Iterative and regular releases help deliver smooth services and keep operations up to date with regulations and industry mandates.

Payment processing at scale

Close to 40 million each month

The BPO has a large customer base throughout Europe and handles close to 40 million transactions a month.

Transactions handled monthly

~40 M

Financial institutions served

23+

The benefits

Expand services and accelerate growth

The integrated platform helps the BPO bring services to market faster, package a broad range of capabilities and support growth across European markets.

1

Integrate services

One platform for card processing, loans, e-commerce and other services helps ensure smooth operations and lowers the cost of ownership.
2

Speed up time to market

The modern platform supports faster testing and rollout of new services through an agile approach and regular releases.
3

Build a flexible offering

A wide range of services can be combined and packaged to meet different customer and market needs.

Integrated capabilities

More services on one platform

The BPO can connect other Tieto Banktech modular solutions to its service offering. Loans are now issued through the platform, with 65 000 loans issued to date.

The on-premises solution also includes:

A pan-European e-commerce platform with 3D v2 security
Issuing for debit, credit, prepaid and virtual cards, as well as loans and deposits
Acquiring for processing and business development for merchants and payment providers
Web services for retrieving and managing data
Electronic bill payment and presentment solutions supporting recurring payments, P2P and cash2card
POS and ATM interfaces
99.9% business continuity/system availability
Regular staff training
Licence management

Long-term growth

Supporting growth across Europe

The BPO has used Tieto Banktech card and payment solutions while growing to serve more than 23 financial institutions, 15 e-commerce providers and around 30 000 merchants.

Its operations also include approximately 190 000 issued credit and debit cards, more than 25 000 points of sale and 52 800 ATMs.

The deployment of the renewed card and processing platform has enabled new services to be rolled out faster and supported an increase in transaction volumes.

Card and payment processing