Our insights for your inspiration

Is access to cash services still a priority in Germany?

For over a decade, declining cash use has led banks to rationalise ATM networks and seek economies in how they provide cash services. However, recent events, legislation and trends are challenging that view.

Choosing the right channel for more sustainable communication

Sustainable communication is about more than choosing between paper and digital. Organizations need to consider the environmental impact of each channel while meeting customer expectations for accessibility, compliance and convenience. By using accurate data, thoughtful channel selection and efficient delivery processes, businesses can reduce unnecessary communication and resource use while improving customer experience.

The tissue industry has high digital ambitions, but adoption plays catch-up

The tissue industry, in its constant quest for better agility-profitability ratio, absolutely needs to turn towards digital operation. Despite having realized this need, a huge gap exists between what companies need and what they are implementing. The gap between the few frontrunners and the number of companies lagging far behind is widening at an alarming rate. Let’s examine what is happening, how to improve, and how more companies can come on board.

End-to-end Agentic DevOps with GitHub Copilot on brownfield and on-prem product development

Agentic DevOps with GitHub Copilot doubled productivity in mission-critical brownfield development while maintaining telecom-grade quality.

How Delivery turns customer needs into sustainable value

Delivery in Multichannel & BIX helps customers turn business needs into secure, scalable and sustainable communication and document exchange. With local market knowledge and close collaboration, we support customers across channels, processes and countries.