Privacy notices

Tieto is made up of different legal entities, details of which can be found here https://www.tieto.com/en/contact-us/ . This General notice is issued on behalf of the Tieto group of companies so when we mention "Tieto", "we", "us" or "our" in this notice, we are referring to the relevant company in the Tieto responsible for processing your data.
This Tieto General notice aims to give you information on how Tieto collects and processes your personal data and informs you about your privacy rights. It is important that you read this General notice together with any other privacy notices we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. These specific privacy notices can be found by clicking on the applicable headings above. This General notice supplements the other notices and is not intended to override them. 
Our website is not intended for children, and we do not knowingly collect data relating to children. This notice does not form any part of the contract to provide services.  data relating to children. This notice does not form any part of the contract to provide services.

The "data controller" means the entity that will make the decisions about how your data is used and that is responsible for deciding how it holds personal data about you. 

Since Tieto is made up of different legal entities, the entity who will be the controller for your data is dependent on the situation where your personal data is collected. The following entities will be Data Controllers in relation to you: 

• Tieto (Tieto Oyj), and 

• Tieto affiliate that you are interacting within the specific situation, for example, the Tieto affiliate that is organizing the event you are participating to or the Tieto affiliate who is the employer in the recruitment process you taking part in. 

Other Tieto group entities, if any, shall operate as data processors processing your personal data on behalf of the data controllers.

Tieto group of companies ("Tieto") is committed to ensuring the privacy and security of your personal data, in accordance with the applicable privacy legislation. 

This means that the personal data we hold about you must be: 

1. Used lawfully, fairly, and in a transparent way.
   
   
2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes. 
   
   
3. Relevant to the purposes we have told you about and limited only to those purposes. 
   
   
4. Accurate and kept up to date.
   
   
5. Kept only as long as necessary for the purposes we have told you about. 

6. Kept securely. 

Personal data is any information that relates to an identified or identifiable living individual (data subject). It does not include data where the identity has been removed (anonymous data). We collect, use, store, and transfer different types of personal data about you depending on the situation. For more specific information on the processed data, please see the specific privacy notices provided on this website. 

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. 

We do not generally collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. In the limited cases where we do process such data, we do this in accordance with the applicable legislation. 

We use different methods to collect data from and about you, including through direct interactions, automated technologies, or publicly available sources. 

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

We will process your personal data in the following circumstances:  

• Where you have given consent to the processing of your personal data for one or more specific purposes. 

• Where the processing of your personal data is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. 

• Where we need to comply with a legal or regulatory obligation. This means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to. 

• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. We make sure and we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us. 

• We may also use your personal data in the following situations, which are likely to be rare: 

• Where we need to protect your interests (or someone else's interests). 

• Where it is needed in the public interest (or for official purposes). 

Please read the specific notices applicable to your circumstance for more information about the purposes and legal basis. 

We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at privacy@tieto.com. 

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. 

Sharing within Tieto group 

We will share your personal data with other entities in our group as part of our regular reporting activities on company performance, in the context of a business reorganization or group restructuring exercise and for system maintenance support and hosting of data. 

Third parties acting as data processors on behalf of Tieto 

We may share your data with third-party service providers (including contractors and designated agents). All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal data and are not allowed to process your personal data for their own purposes. Personal data processing by third-party data processors is regulated by data processing agreements.  

Third parties acting as data controllers 

We may disclose your personal data also with third parties acting as data controllers where required by law, where it is necessary to administer the relationship with you or where we have another legitimate interest in doing so. This can be for example when 

• explicitly requested by you 

• there is a legitimate purpose for the disclosure, such as when we are facilitating a joint event or conference with a third party and have informed you that the data will be shared with such third parties 

• we are conducting a merger, acquisition or another corporate transaction 

• we need to comply with any legal and mandatory obligation, or to enforce and protect the rights, property, or safety of Tieto, our clients, or others.

We may share your personal data within the Tieto Group. This will involve transferring your data outside the European Economic Area (EEA). In addition, our external third-parties are based outside the European Economic Area (EEA), so their processing of your personal data will involve a transfer of data outside the EEA. 

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: 

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see the European Commission: Adequacy decisions. 

Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see the European Commission: Standard Contractual Clauses (SCC). Please contact us at privacy@tieto.com, if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

We will only retain your personal data for as long as necessary to fulfil the purposes we process it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

To determine the appropriate retention period for personal data, we consider the amount of personal data attributes, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. 

In some circumstances, we may anonymise your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Under certain circumstances, by law you have the right to: 

• Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive confirmation to whether your personal data is processed or not, and in such case information on how we process your personal data and a copy of the personal data we hold about you. 

• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. 

• Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. 

• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. 

• Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. 

• Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. 

• Not be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly affects you.

If you want to exercise any of your rights, contact us at privacy@tieto.com. 

No fee usually required 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances. 

What we may need from you 

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Automated decision-making takes place when an electronic system uses personal data to make a decision without human intervention. 

You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making unless we have a lawful basis for doing so and we have notified you. 

If we make an automated decision on the basis of any particularly sensitive personal data, we must have either your explicit written consent or it must be justified in the public interest, and we must also put in place appropriate measures to safeguard your rights.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. 

Third parties will only process your personal data on our instructions and where they have agreed to treat the information confidentially and to keep it secure. 

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

The contact details of Tieto: 

Full name of legal entity: Tieto Oyj 

Postal address: Keilalahdentie 2-4, 02150 Espoo 

Telephone number: +3582072010 

The contact details of other data controllers responsible for your personal data can be found here https://www.tieto.com/en/contact-us/. 

Data Protection Officer 

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any questions about your legal rights, or you have a reason to impose a complaint to Tieto, please contact us at dpo@tieto.com. 

You have the right to make a complaint at any time to the competent supervisory authority for data protection issues.

Changes to the Privacy notice 

Tieto reserves the right to amend this General Privacy notice and specific privacy notices at any time, for any reason, without notice to you, other than the posting of the amended privacy notices on this website. You must review this Privacy Notice from time to time for any amendments. 

Third-party links 

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

The ICT infrastructure deployed for Tieto's services is primarily operated within the European Union and is subject to the laws of the EU Member State(s) in which the infrastructure is located and operated. 

Tieto has implemented technical, organizational, and contractual safeguards to prevent unlawful international governmental access to, or transfer of, non-personal data held within the Union where such access or transfer would create a conflict with EU law or national law of the relevant Member State. These measures include encryption, access controls, adherence to security certification schemes, and contractual protections with our subcontractors. 

Where Tieto receives requests from third-country authorities for access to non-personal data, such requests will be handled in accordance with Article 32 of the EU Data Act. Access will only be granted where it is based on applicable international agreements or where the strict legal safeguards required under EU law are met.