Multichannel & Business Information Exchange
Simplify and optimize invoice and document communication with a Multichannel platform that orchestrates delivery across preferred customer channels.

Turn routine communication into a powerful customer experience with Multichannel.
Add smart messages and offers to invoices and documents. Drive engagement, not just transactions.
Enable customers to choose their preferred channels. This ensures smooth communication and a connected experience.
Provide instant access to past documents and enable frictionless payment options for ultimate convenience. Both for customers and service teams.
Traditional invoicing
Send professional invoices through the customer’s preferred channel. Digital or printed. We use secure distribution with leading partners in mailboxes, payments and print services.
Dynamic document types
Reach your customers when they pay. Add personalised messages, offers or insights together with the invoice. Create an interactive, app-like experience. No downloads needed.
Invoice Lifecycle Management
Manage the entire invoice cycle in one solution. From invoice creation and distribution to payment and debt collection. One system. Simple and complete.
Why choose Multichannel?
Get full control of all channels in one platform. Cut costs and improve efficiency. Give customers a better experience. All with smooth integration to your current systems.
Get clear answers to the most common questions about our Multichannel platform. Learn how it works, which channels you can use, integration options, and the concrete business value it delivers.
Talk to our experts about how Multichannel can improve customer communication, increase payment efficiency and ensure compliance across your communication flows.