Tieto
What we do
AI and data
Enterprise search and AI consulting

Enterprise search and AI consulting

Turn fragmented enterprise information into trusted answers

We help organizations improve how knowledge is found, connected, and used across systems; for people, business applications, and AI assistants.

Tieto Tech Consulting

Built to connect knowledge. Designed for trusted answers.

Your organization already has the knowledge people need. The challenge is making it accessible, connected, relevant, and safe to use.

We help organizations solve information challenges with tailored search, AI search, RAG, Elasticsearch, knowledge graphs, and search-driven applications.

Challenges we help solve

When information is hard to use, business slows down

Organizations often come to us when employees, customers, or AI initiatives are held back by information challenges:

Knowledge is spread across systems and difficult to find
Search results are not relevant enough to trust
AI initiatives lack access to validated enterprise data
Users need a complete view of customers, products, assets, cases, or services
Access rules and governance make information delivery complex
Existing search platforms need to support new digital and AI use cases

What we offer

Four ways to make enterprise knowledge easier to use

Many organizations struggle to get full value from their information because it is fragmented across systems, difficult to find, or not ready for AI. We help you solve those challenges by combining search expertise, enterprise data integration, AI, and tailored application development. Whether you need a better search experience, a secure RAG solution, expert Elasticsearch support, or a custom application built on connected enterprise data, we help you move from scattered information to useful answers and practical digital services.

RAG solutions for enterprise data

Make enterprise data ready for AI

Generative AI becomes more useful when it can answer based on your own enterprise data, not generic knowledge alone.

We help you build RAG solutions that connect AI to trusted enterprise data in a secure and controlled way. By combining search, semantic retrieval, metadata, access control, and source traceability, we make it possible for AI assistants to retrieve relevant information before generating an answer.

This helps you move beyond isolated AI experiments and toward solutions that can support real business processes. The result is AI that is grounded in your own knowledge, respects who should see what, and gives users answers they can understand, verify, and act on.

Enterprise and AI search

Find the right information faster

When information is spread across many systems, users lose time searching or make decisions without the full picture.

We help you create secure, relevant, and intuitive search experiences across enterprise content and data.

Typical outcomes include:

One search experience across multiple systems
Results optimized for your language
Better relevance and fewer irrelevant results
Search that respects permissions and business context
AI-enhanced discovery for employees, customers, or citizens

We help you with search strategy, data connectors, enrichment, relevance tuning, semantic search, access control, analytics, and user interfaces. With Findwise i3 and leading search technologies such as Elasticsearch, we create search experiences that understand your data, your users, and your business context.

Elasticsearch consulting

Create scalable solutions with Elasticsearch

Elastic is a strong foundation for enterprise search, AI search, analytics, and search-driven applications — but the value comes from how the full solution is designed and built.

As an Elastic partner with local presence, Tieto Tech Consulting helps organizations create complete Elasticsearch-based solutions, from architecture and data pipelines to relevance, user experience, performance, and operations.

We help you use Elastic not just as a search engine, but as a platform for solving complex information challenges: connecting data across systems, making it searchable, improving discovery, and supporting applications where speed, scale, and relevance matter.

Search-driven 360° applications

Turn fragmented data into complete views

Many business processes depend on a comprehensive view of information: a customer, product, asset, case, employee, supplier, document, or service. But this information often lives across systems that were never designed to work together. The result is fragmented work, manual lookups, duplicated effort, and decisions made without the full picture.

We create tailored 360° applications that bring connected information into one fast, flexible user experience. Users can explore, filter, compare, understand, and act on data from multiple systems without switching between tools or piecing the context together themselves.

Behind the experience is an information engine that acts as a layer across existing systems. It connects, enriches, and presents information from multiple sources without forcing all data into one traditional database first.

Why search matters for AI

AI needs the right knowledge before it can give the right answer

AI becomes more valuable when it can access relevant, trusted, and permission-aware enterprise data. Without that foundation, even strong AI models can struggle to give answers that are useful, accurate, or safe to act on.
Search, semantic retrieval, metadata, and knowledge graphs help AI find the right information before generating a response. This is what makes enterprise AI more grounded, explainable, and ready for real business use.

Knowledge is spread across systems and difficult to find
Search results are not relevant enough to trust
AI initiatives lack access to validated enterprise data
Users need a complete view of customers, products, assets, cases, or services
Access rules and governance make information delivery complex
Existing search platforms need to support new digital and AI use cases

Customer story

Vattenfall connected knowledge for safer operations

Vattenfall needed employees to find and reuse critical information across multiple systems while meeting strict energy-sector safety requirements. Tieto Tech Consulting integrated and harmonized the data into a single search experience, improving knowledge sharing, data reuse and access to task-relevant information.

Explore the case

Why partner with us

Search expertise, AI capability, and enterprise delivery experience

We combine deep search and information retrieval expertise with AI, data engineering, and enterprise application delivery. We help organizations move from fragmented information to solutions that are secure, relevant, scalable, and ready for real business use.

Our strength is not only in technology, but in understanding complex enterprise environments: many systems, sensitive data, demanding access rules, and users who need answers they can trust.

Search specialists with a long heritage in solving information challenges

We are a specialist unit within Tieto with roots in Findwise and a long heritage in solving complex information challenges.

Our work combines search, AI, graph, and data engineering to make enterprise knowledge easier to find, connect, understand, and use. We support organizations across industries with solutions for employees, customers, citizens, business applications, and AI assistants.

Platforms and partners

Findwise i3

Elasticsearch

Build complete search and AI solutions with Elasticsearch.

As an Elastic partner, Tieto helps organizations design and build Elasticsearch-based solutions for enterprise search, AI search, analytics, and search-driven applications.

We support the full lifecycle, from architecture, data ingestion, and indexing to relevance, performance, user experience, and operations; helping customers turn Elastic into a scalable foundation for digital services.

Graphwise

Connect knowledge with semantic context.

Graphwise provides semantic and knowledge graph technology that helps organizations structure, connect, and reason over enterprise knowledge.

Tieto uses graph and semantic technologies when customers need more than keyword or vector search alone, adding context, relationships, meaning, and traceability across data, concepts, documents, processes, and business rules.

Apache Solr

Proven open-source search for complex information needs.

Apache Solr is a flexible open-source search platform with strong capabilities for full-text search, faceting, highlighting, vector search, and geospatial search.

Tieto uses Solr where it fits the customer’s architecture, existing landscape, or search requirements, especially when robust and proven open-source search is the right foundation.