Supporting international growth

A leading banking group replaced its 20-year-old legacy system with Tieto Banktech’s card and payment processing platform to consolidate services and support international growth.

Card and payment processing

A banking group active in more than 10 countries needed to consolidate its card issuing and payment processing systems while continuing its international expansion. Tieto Banktech provided a single, scalable platform to support service consolidation, new technologies and growing transaction volumes.

The challenge

Move beyond legacy systems

Following a number of successful acquisitions, the bank’s card issuing and payment processing environment had grown from one legacy system into a web of legacy systems.

This made it difficult to take full advantage of economies of scale and created a need to consolidate services across the group’s IT platform.

With the existing system dating back almost 20 years, maintenance and operational costs were high. The bank also needed greater access to new technologies and analytics tools to support new digital opportunities and continued international expansion.

The solution

One platform for card processing

Tieto Banktech identified a card and payment processing solution that could meet the bank’s requirements while integrating with elements of its existing systems.

The solution supports export to the accounting system according to the bank’s accounting plan, 3DS v1 and v2, fraud management, reporting according to local central bank rules and local language characters.

The implementation was also designed to minimize disruption during installation and migration and included training for the bank’s in-house team.

The benefits

Simplify and scale card operations

A single card and payment processing platform helps the bank consolidate services, reduce operating complexity and support continued growth.

1

Consolidate services

A single unified platform supports the consolidation of card and payment processing services across the banking group.
2

Launch services faster

An agile approach enables faster testing and rollout of new services, helping reduce time to market.
3

Support continued growth

The scalable platform supports growing transaction volumes and allows new acquisitions to be transitioned onto the platform.

Deployment

A stepwise migration roadmap

Following an extensive pre-study of the existing system, a deployment roadmap was developed for the Tieto Banktech card and payment processing platform.

The roadmap included an iterative rollout of a tailored version of the platform and staff training.

Stepwise implementation enabled a more agile working method, supporting fast testing and feedback loops as well as requirement changes throughout delivery.

The results

Smoother card operations

Following successful deployment, Tieto Banktech is responsible for back-office card and payment processing operations.

The bank has seen a reduction in maintenance and operating costs, while new services can be tested and launched to market faster. Regulatory updates are handled directly in the system, reducing the work required to keep operations up to date.

The platform also supports the bank’s continued expansion strategy by enabling new acquisitions to be transitioned onto the same platform.

Card and payment processing