Modernizing card payments

A high street bank implemented Tieto Banktech’s end-to-end card and payment processing platform to support online banking, integrate with core banking systems and enable new digital services.

Card and payment processing

A leading high street bank needed to complement its branch network with comprehensive online banking and 24/7 access through web and mobile apps. Tieto Banktech provided an integrated card and payment processing platform designed to work with the bank’s core banking and international payment systems.

The challenge

Transition from legacy systems

The bank wanted to offer customers an equivalent online service to its branches, with 24/7 access through web and mobile apps.

Its legacy system could no longer meet the new demands of digitalization. With customer experience in focus and a strategy to integrate and streamline IT, the bank needed a new card and payment processing platform.

Security was also a concern, as the existing legacy system was not able to meet future fraud and security requirements.

The solution

Integrated card and payments

Following a comprehensive pre-study, Tieto Banktech began deploying a complete card processing platform with a stepwise service migration plan.

The tailored, off-the-shelf solution provides the modularity and integration flexibility needed for card and payment processing to work with the bank’s other core banking systems.

The stepwise migration approach provided controlled release steps for a smooth and effective transition.

The benefits

A platform for digital banking

The new platform has become a key part of the bank’s payment ecosystem, supporting integrated services, security and the development of new digital services.

1

Integrate banking systems

The platform integrates online services with automated banking systems and connects directly with national and international payment systems.
2

Strengthen security

Fraud management and 3D security capabilities help address the bank’s fraud and security requirements.
3

Launch new services faster

The platform supports quick testing, analysis and launch of new services across the bank’s digital offering.

Platform capabilities

End-to-end payment capabilities

The card processing platform includes the capabilities needed to support operational processes and convenient payment services:

Online integration with automated banking systems
Direct connection with national and international payment systems, including Mastercard and Visa
Support for issuing, land and internet acquiring, and card-to-card transfers
Fraud management services
3D security
Regular staff training based on a stepwise migration roadmap
Post-production support
Licence delivery and management

After deployment

Supporting everyday operations

The implemented payment system has become a key part of the bank’s payment ecosystem.

Multiple teams at the bank have trained and worked with the platform since deployment. Its intuitive design supports the testing, analysis and launch of new services as the bank continues to develop its online offering.

Card and payment processing