Customer story

Handelsbanken Norway optimize its operations with Tieto Banktech's SaaS solution

To become a more efficient, growth-centric entity, Handelsbanken Norway transitioned to a Software-as-a-Service (SaaS) setup.

Summary
Handelsbanken Norway modernized its equities trading operation by migrating ProBroker from an on-premise setup to Tieto Banktech's SaaS environment. The transition reduced maintenance efforts, enabled 24/7 support and regular updates, improved operational efficiency, and freed resources to focus on customer service, innovation, and future growth.

Challenge

Scaling challenges with an on-premise trading platform

Handelsbanken Norway, a long-standing customer of Tieto Banktech, has always relied on ProBroker for its equities trading operation. As the core solution, it played an integral part in the bank's vision to cater for growth. However, the on-premise infrastructure was limiting the bank's potential, taking up resources and slowing down access to necessary updates.

To become a more efficient, growth-centric entity, Handelsbanken Norway had to rethink its operations. The on-premise ProBroker was not only cumbersome for the bank to maintain and upgrade, but it also posed challenges for Tieto Banktech to provide seamless support. The solution was clear: a transition to a Software-as-a-Service (SaaS) setup.

Solution

Simplified operations

Tieto Banktech provided the ultimate solution: moving Handelsbanken to Tieto's ProBroker SaaS environment. A dedicated project team ensured a smooth transition, with data transfers and interface setups handled meticulously.

The result? A future-proofed SaaS environment for Handelsbanken Norway, with round-the-clock, frictionless support and regular updates.

From our customer

Thanks to a dedicated and experienced team at Tieto, a lean and surprisingly small migration project took our operation safely from the on-site set up to a SaaS environment in line with the project plan. The SaaS experience in production gives, as promised, frictionless support. With hosting removed from the equation, our focus can be put on end-customers and exploring new digital opportunities, which is in line with Handelsbanken’s ambitions.

Cibyl Ekstrøm Kjerstad Head of Wealth & Asset Management Norway, Handelsbanken
From us

Tieto Banktech is proud to be given the trust from Handelsbanken for operating their securities trading platform in the years to come. Handelsbanken has been an important member of our customer community for many years, and this agreement confirms that our market leading solution combined with our supporting services and local expertise makes this a winning formula.

Dag Hasvold Head of Equities, Funds & Savings at Tieto Banktech

About ProBroker

About ProBroker

ProBroker SaaS is part of Tieto Banktech's Wealth Platform. ProBroker SaaS supports securities trading, clearing and settlement, servicing both retail and institutional flows. All features are supported by open APIs, which enables customers to expose their services through digital channels and benefit from the growing partner-network to the platform.

Benefits

Key benefits of ProBroker as a SaaS

Discover how ProBroker as a SaaS improves availability, reduces maintenance and supports more efficient, future-ready operations.

  • 1

    Uninterrupted support and availability

    With ProBroker hosted in a SaaS setup, Handelsbanken now enjoys 24/7/365 availability, frictionless support and regular updates, leading to quicker resolution of issues and enhanced service quality.

  • 2

    Cost and time efficiency

    Transitioning to a SaaS has freed up resources previously spent on maintaining the on-premise solution, allowing to redirect resources towards growth-centric initiatives, improving overall efficiency.

  • 3

    Future-proofed operations

    The SaaS, hosted by Tietoevry, provides a future-proofed platform. This sets the stage for the bank to seamlessly adapt to changing needs and dynamics, ensuring they're always at the forefront.

SaaS transformation

Modernize your banking operations

Talk to our experts about moving to a SaaS model that simplifies operations, improves service availability, and frees resources to focus on growth.