This is Tieto
Our businesses
Multichannel & Business Information Exchange
Live Messaging - Simplify customer communications and strengthen relationships
Transform every customer document into a meaningful interaction.
What we do
Enhance communication efficiency with Live Message. Send tailored, interactive customer documents via SMS or email, reduce churn, cut costs, and build loyalty through seamless, mobile-first digital experiences enriched with dynamic features.
Benefits
Transform customer communication with reach, engagement, and interactivity
Reach customers instantly, deliver dynamic mobile-friendly content, and create two-way interactions that boost engagement and customer satisfaction.
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1
Higher reach and engagement
Deliver interactive links via SMS and email with open rates up to 98% within minutes. Ensure mission-critical messages reach customers instantly on any device.
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2
Optimized customer experience
Move beyond static downloads. Convert account statements, contracts, or onboarding materials into responsive, mobile-first formats with animations, tracking, and tailored content.
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3
Interactive customer journeys
Make every message a dialogue. Add data collection fields, direct links to portals, and feedback options - all inside the live document view.
Q&A
Discover what Live Messaging is, how it works, and how it helps you engage customers instantly through interactive and mobile-friendly communication.
Blog
How UX in Payments drives better business outcomes
User experience in payments is more than ease of use. It’s a critical trust builder and a key factor in how customers view your brand.
Cases
Explore through our customers how their work-life has been simplified, digitalized and improved together with us.
Contact us
Boost customer engagement with Live Messaging
Set up your first interactive message in just a few steps. It’s quick, simple, and designed to help you boost engagement from day one.