Tieto Caretech

Lifecare AI Documentation Support - For clearer care records and continuous quality improvements

AI support helps municipal care staff stay present in the meeting and document more clearly. Write or dictate directly in Lifecare.

Support for care documentation
Care records need to be clear, factual and useful to the next person in the care team. Lifecare AI Documentation Support helps care staff with wording, headings and quality feedback directly in Lifecare. With the AI support, they can also focus on the meeting instead of on taking notes.

We’re seeing both more documentation and better quality, which has been very positive.

Daniel Ragntoft, System Administrator, Höör Municipality

Designed for municipal health and social care

Lifecare AI Documentation Support combines practical help with care records and support for quality improvement. The feature is available in Lifecare Provider and LMO, while staff remain responsible for their documentation.

From the record to a possible next step

Support throughout the documentation workflow

Write or dictate, get help while shaping the record and see suggestions for possible follow-up actions.

  • 1

    Dictate in LMO

    Dictate a note in LMO after a visit. Speech is transcribed when recording ends, so staff can avoid typing on a phone screen.

  • 2

    Get help with wording and headings

    AI suggests clearer wording and a heading that reflects the note. Staff can compare suggestions with the original and choose what to use.

  • 3

    See possible next steps

    After signing, AI can suggest a deviation report or healthcare request based on content and permissions.

In everyday municipal care

Documentation needs vary by situation and role. These examples show how Lifecare AI Documentation Support can help care staff in their work and give managers a basis for follow-up and learning.

Security and responsibility

AI support with control kept in Lifecare

The feature follows Lifecare’s role-based access controls and can be used with on-premises operation or as a cloud service.

Care record data remains stored in Lifecare within the EU. Audio and text are processed temporarily in Microsoft Azure and automatically deleted when processing is complete; customer data is not used to train the AI.

Staff review and sign each note. The AI does not make decisions.

Next step

Explore how AI support could fit your workflow