Tieto Tech Consulting

Semperit AG Achieves Unified Integrations with EAI

Standardizing enterprise integrations across cloud and on-premises systems with a scalable EAI platform for Semperit AG

Executive Summary

  • Goals: Semperit wanted to standardize and simplify enterprise application integration (EAI) across a growing landscape, reducing the complexity, cost, and risk of point-to-point connections. They also needed a centrally managed, secure, and governed way to integrate cloud and on-premises systems.
  • Solution: An EAI platform based on Microsoft Azure Integration Services, started with a successful proof of concept (PoC) that evolved into a production-grade solution.
  • Benefits: Improved visibility, governance, and security for multiple integrations. The newly implemented approach enabled faster, more flexible delivery of new integrations, easier, more cost-efficient team scaling when needed, and stable operations with all integrations running as designed.
  • Services delivered: Application services, Consulting services, Integrations, Infrastructure services, Cloud, Software R&D.

About the Client

Semperit AG is a publicly listed Austrian industrial company specializing in polymer-based products, including hydraulic and industrial hoses, conveyor belts, construction profiles, escalator handrails, railway components, and medical gloves. Founded in 1912, with roots dating back to 1824, Semperit operates globally and serves customers across manufacturing, infrastructure, mobility, and healthcare industries.

  • Location: Vienna, Austria and worldwide
  • Industry: Chemical Manufacturing
  • Employees: 4,000+ employees
  • Website

Business Challenge

Semperit operates in a complex enterprise landscape with many business-critical applications – ranging from SAP (both on-premises and cloud) to additional SaaS and internal systems. This led to a growing network of point-to-point integrations, each built and maintained differently, driving higher operational effort and increasing risk of disruptions. Semperit’s challenge was to:

  • Replace growing point-to-point integrations with a standardized integration platform.
  • Enable hybrid integration across cloud and on-premises data centers without fragile custom workarounds.
  • Improve visibility, governance, and security of integrations through centralized management and monitoring.
  • Avoid getting locked into a niche integration technology that would be expensive to scale (both in cost and talent availability).
  • Support an ongoing pipeline of new integrations with an agile delivery and operations model.

Semperit approached Tieto Tech Consulting while evaluating several enterprise integration platform vendors. Among other candidates, Semperit chose Tieto Tech Consulting based on the proposed solution, integration experience, and the ability to cover the full journey – from assessment and architecture to implementation and operations.

Solution & Business Value

Tieto Tech Consulting designed and implemented a centralized enterprise integration platform based on Microsoft Azure Integration Services.
The engagement began with creating an Azure Landing zone for PoC and the upcoming EAI solution. The Landing zone design is based on Azure Cloud Adoption Framework, which provides a company with a secure, scalable, and governed cloud foundation that accelerates deployment while reducing risk and operational complexity. Further, the Tieto Tech Consulting team introduced a proof of concept (PoC) to validate key integration scenarios across SAP (on-premises and cloud), SaaS platforms, and internal systems. After the successful validation phase, the client was satisfied with the proposed solution, speed, and quality of integrations, and our collaboration approach. The project was expanded into a production-ready integration platform implementation.
Over time, the scope evolved from initial integrations to a full build-and-run model, including continuous development of new use cases and structured operational support with monitoring, logging, and error handling.
The new approach delivered:

  • Centralized governance and security across cloud and on-premises systems
  • Improved reliability and stability of business-critical data flows
  • Faster onboarding of new integrations through reusable components and scalable architecture
  • Greater flexibility to connect SAP and non-Azure systems in hybrid scenarios
  • Cost-efficient scaling, supported by widely available Microsoft expertise.

Semperit now operates with a structured, transparent integration backbone that supports ongoing digital evolution and future system changes.

Customer quote

At a certain point, our integration landscape had grown increasingly complex, and we had to search for a new approach. Following a strict cloud first strategy, one of our key challenges during the transformation phase was managing the complexity between legacy systems and modern cloud platforms. The approach proposed by Tieto Tech Consulting matched our key requirements – transparency, cost efficiency, scalability, and unified governance. The team supported us end to end, from platform selection to implementation and maintenance. Today, we can onboard new integrations faster and operate our hybrid integration landscape with much greater confidence and safety.

Markus HANSALIK, Head of Enterprise Architecture, Semperit AG

Technical Details

The integration platform was implemented using Microsoft Azure Integration Services as the central backbone. The solution connects SAP (on-premises and cloud), SaaS platforms, including:

  • Salesforce
  • ServiceNow
  • SAP SuccessFactors
  • SAP BW/4HANA
  • SAP ECC
  • DocuWare
  • Atoss
  • LeanIX

The project follows an agile, iterative delivery model. Integrations were developed step by step, with frequent feedback loops between Semperit and Tieto Tech Consulting development teams. Each integration is documented and reviewed with business stakeholders before go-live, ensuring clarity of ownership and expected behavior. The platform provides Semperit with real-time visibility into integration flows, execution status, and logs, making it easier to operate, troubleshoot, and continuously extend the landscape.

Technologies & Tools

  • Microsoft Azure Integration Services
  • Azure cloud infrastructure
  • CI/CD
  • Infrastructure-as-Code (IaC)
  • SAP
  • Salesforce
  • ServiceNow
  • LeanIX
  • DocuWare
  • ATOSS

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