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Sikt modernises data collection with 360° Collect
Sikt, the Norwegian Agency for Shared Services in Education and Research, leads the way as Norway’s first adopter of 360° Collect from Tieto. This innovative solution automates and streamlines data collection directly into Public 360°, transforming information management for the education sector.
Data collection across the public sector is still largely manual. Forms submitted as PDFs or email require re-entry into core systems—slowing processes, increasing costs, and introducing errors.
The challenge
Supporting universities and colleges nationwide
"The majority of public forms submitted by citizens are still delivered as PDFs or emails, requiring employees to spend time transferring them into digital systems. This costs time and money and leads to errors that must be corrected later. With our new offering, budgets can instead be used for real transformation. We are pleased that Sikt quickly recognized the potential," says Bent Philipps, Managing Director of Public 360° at Tieto
For Sikt, supporting universities and colleges nationwide, this created unnecessary friction in critical workflows.
The solution
With 360° Collect, Sikt replaced manual handling with structured, web-based forms that integrate directly into case and archive processes
The solution enables:
- Structured data capture from the start
- Seamless integration with Public 360°
- Support for both simple and complex processes
- Secure and compliant data handling
"It is important that the solution is built in a responsible and secure manner, tailored to the requirements of the public sector. We are delighted to now offer a service the sector has been missing," says Kadri-Liis Wist, Team Leader and Product Manager for Documentation Management at Sikt.
The impact
By removing manual steps, Sikt improves data quality, reduces processing time, and frees up resources for higher-value work
This is not just efficiency—it’s a shift toward scalable, digital-first processes across the education sector.
Built for what’s next
360° Collect is developed specifically for public sector needs, with built-in security, accessibility, and flexibility. It runs on a modern platform designed to support future services and evolving requirements
"The solution is specifically developed to meet the needs of the public sector, offering quick support for new processes while being reliable, secure, and accessible. It integrates seamlessly into the digital value chain, making it a valuable tool for documentation management and process support," says Philipps.
"The public sector needs flexibility and scalability tailored to both current and future needs. This marks the start of an exciting journey for Sikt and Tieto, where technology and innovation go hand in hand to strengthen the education sector in Norway. The same potential exists for the rest of the public sector," says Philipps.