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Tieto and UPM to expand their partnership in IT services

03 September 2014

Tieto and UPM have agreed to expand their partnership in the Application Management services area. UPM will outsource and consolidate these services for certain business areas and functions to one partner.

The three-year agreement with two optional years has significant contract value to Tieto. Tieto is already the biggest provider of application and integration services for UPM and the new agreement will further strengthen the partnership. As part of the agreement, 47 employees from UPM’s IT Service Centres in Changshu, China, in Tampere, Finland and in Krakow, Poland, who are in scope of the outsourced operations, are planned to be transferred to Tieto to be established as existing employees or according to local legislation.

The partnership with Tieto brings improved scalability, flexibility, predictability and cost efficiency of IT services to UPM. Furthermore, the agreement will contribute to continuous service improvement and service innovations.

“We have had a long and successful cooperation with Tieto, and this agreement expands our partnership to new areas. Tieto delivers us commercially efficient and scalable Application Maintenance Services. Their offering is a good fit with our strategic targets”, says Turkka Keskinen, CIO of UPM.

“We are very proud that UPM, the leader in bio and forest industries globally, has chosen us as a true business partner. Tieto has extensive industry expertise and understanding of UPM’s transforming business needs and environment. Furthermore, we have global delivery capability and industrialized service processes. We are further expanding our current cooperation, and providing UPM the services right in the core of their business”, says Ari Järvelä, EVP for Manufacturing, Forest, Retail and Logistics Industry Group at Tieto.

For further information, please contact:

Turkka Keskinen, CIO, UPM, tel +358 40 540 9693, turkka.keskinen(at)
Ari Järvelä, EVP, Tieto, tel.+358 40 840 0915, ari.jarvela(at)


Tieto is the largest Nordic IT services company providing full life-cycle services for both the private and public sectors and product development services in the field of communications and embedded technologies. The company has global presence through its product development business and global delivery centres. Tieto is committed to developing enterprises and society through IT by realizing new opportunities in customers’ business transformation. At Tieto, we believe in professional development and results.

Founded 1968, headquartered in Helsinki, Finland and with approximately 14 000 experts, the company operates in over 20 countries with net sales of approximately EUR 1.6 billion. Tieto’s shares are listed on NASDAQ OMX in Helsinki and Stockholm. Please visit for more information.

About UPM 
Through the renewing of the bio and forest industries, UPM is building a sustainable future across six business areas: UPM Biorefining, UPM Energy, UPM Raflatac, UPM Paper Asia, UPM Paper Europe and North America and UPM Plywood. Our products are made of renewable raw materials and are recyclable. We serve our customers worldwide. The group employs around 21,000 people and its annual sales are approximately €10 billion. UPM shares are listed on NASDAQ OMX Helsinki. UPM – The Biofore Company –

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