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Tieto’s Customer Experience Management (CEM) business unit has extended its capabilities and offerings into customer data analytics, digital marketing optimisation and marketing automation, and can now offer even more holistic solutions for helping its customers design and implement unique, more personalised customer experiences.
In a unique pilot project, The Finnish Forest Centre, Tieto and Geotrim mapped the condition of forest roads using a new laser scanning technique that provides exact 3D data of the roads using laser beams. The method provides more accurate information about the forest roads and their condition. This enhances the planning and implementation of road maintenance.
Tieto has signed an agreement with Swedish leasing broker Nordic Finance to provide a leasing system that disrupts conventional processes and gives customers a smoother experience through digitalisation and automation.
For the second year in a row Tieto reach the second place in Digital Workplace when Radar has done their yearly customer survey in Sweden. Tieto is a leader in creating operative, tactical and strategic values to their customer in 2018 according to Radars major supplier quality review.