Economic achievements in 2015

  • Profitability reached 8.6% (4.0%) EBIT margin at the full-year. 
     
  • Customer Experience Index reached 7.54 (7.51).
     
  • The main recipient of our philanthropic doinations 2015 was the Red Cross for their support to refugees, We also made donations to Identity Foundation and Lila Poonawalla Foundation in India, for supporting education for children and young people.
     
  • No breaches of our Code of Conduct Policy took place. 

For a more detailed presentation of our corporate responsibility achievements in 2015, please read our Corporate Responsibility Report 2015

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