Infrastructure management

The infrastructure management is a managed service solution for infrastructure capacity systems irrespective of their location. They can be in Tieto’s datacentres, customer premises or public cloud. 

The service includes up-to-date management tools and the industry’s best practices, allowing the customer to focus on making good use of infrastructure platform availability, performance, and operations continuity instead of investing in system management tools and capabilities. 

The infrastructure management service ensures that the services are in line with the customer’s ICT architecture and that changes to the environment are authorized and approved using the standard Change Management process. Tieto uses industry-standard service support and delivery processes.