You can acquire customers and keep your current ones loyal with our intelligent solution
Secure services designed for Nordic energy companies
The utility industry is facing its biggest change in decades.
Deregulation is putting retail companies face-to-face with more competition, which leads to new priorities: customer retention and reducing the cost-to-serve.
Distribution companies face toughening operational requirements: service reliability, shorter interruption times and higher penalties for non-compliance. They also need to pay closer attention to Return On Investment planning.
The only way to succeed in this environment is to adopt new digital solutions that:
● enable automation of operations and processes, thus minimizing costs and the risk of manual errors that would affect end user satisfaction or cause non-compliance situations
● are able to scale up and down without service interruption to adapt to market needs
● can take advantage of data analytics to tap into new revenue streams
● Modularized and standardized, utilize the features that you need, pay for what you use
Tieto Smart Utility is a comprehensive solution that includes both the platforms and the tools to enable utility companies – retail as well as distribution – to place their input where it produces the maximum output.
To start doing that, contact us today. Get in touch!