From reactive to proactive mode and delivering value around the physical product/equipment
The end-user market is focusing more on the outcome and not only the product itself thus paving way to new business models to ensure that this perceived value is delivered.
Head of Industrial Services
The OEM machine producers' target market ultimately determines the appetite for the type of the service portfolio. The OEM needs to fulfill an array of different expectations and thus the required capabilities must be agile.
How do you want to transform your service business? What are your pain points? Would you benefit from having more connected workforce for example in field service, having high quality data available at all times for faster decision-making process, regardless location? Whatever your challenge, Tieto can support you on your journey.
Tieto has the capability to tailor solutions - like field service management, spare part management, PLM, knowledge base or CRM - to fit your specific needs and requirements. These solutions, having data at its core, are fundamental building blocks to enable transformation of your service business.