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Tieto Service Connect

Unlock the full potential of your business by embracing connected services.

As the industry advances, stay in front

We're helping customers update and transform their services to ensure they stay ahead in the changing digital landscape. The speed of innovation can be overwhelming – our full end-to-end service and solutions are here to help.

With our expertise in technology, together with our extensive industrial experience, Tieto Service Connect can roadmap your service transformation to digital and equip you with all the tools and knowledge you need to achieve it.

Rory Moore

Head of Industrial Services


The competitive edge

As the industry changes and customers demand more innovation and efficiency at an ever-increasing pace, make sure you have the advantage of being the first mover in the market.


Smarter products and processes

Digitalising products and services means greater access to information and the Industrial Internet of Things (IIoT). This makes optimisation, problem-solving and progress much faster and smarter.


Service optimisation

Don't rely on physical product information alone. Access to connected, smart machines and analytics enable you to sell based on richer information, such as predicted performance and function.

Key features

Analyse connected assets

Our expert data scientists can help you create a range of analytics solutions for both you and your customers – to unlock the true value of your products. Connected assets offer greater control and understanding, and can help to prevent potential issues before they arise.

Manage IIoT offerings

We simplify the translation of machine data into billable service actions. Alarms, warnings and machine data visualisations are managed centrally to proactively commercialise your IIoT portfolio and simplify complex processes.

Manage service offerings

With our solutions, you can customise workflows or processes so that they automatically create value-added events and actions around your products. Such events can be anything from complex IIoT-enabled Service Agreements to everyday services and maintenance.

Manage connected assets

We handle the configuration and set-up of connectivity for all machines. We can help to fast-track your proof of concepts (PoC) for machine connectivity, pilots and full production roll-outs. Together with our partners, we aim to get you up and running with a PoC within 12 weeks.

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