Transform customer services, sales and marketing into a streamlined ecosystem to boost customer satisfaction, reduce work and increase efficiency.
We manage 40 percent of Nordic energy consumers and contracts, turning customer care into an automated, personalised and profitable service. We help you meet the customer where they are, so they can access services, receive personalised offers and communicate with customer services, whenever they choose from the device they choose.
We integrate sales and marketing with customer service to give companies a 360º view of their customers, so they can generate personalised offers based on a consumer's situation and interest. Plus, services are digitalised and automated end-to-end to reduce admin costs.
Head of Energy Utilities and Head of Advisory Industrial
Digitalisation reduces manual work, improve efficiency.
Deliver top customer satisfaction regardless of channel.
Lower churn with easy-to-buy offers in any channel.
All the information you need, at a glance.
Manage, launch and target marketing campaigns.
Easy-to-use self-service portal available on any device.
Customer contact information management
Event-driven capabilities for flexible processes.