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The Norwegian Water Resources and Energy Directorate - From 2 weeks to 2 minutes lead time

Why they digitalise their processes using Public 360° and Process Engine

Daniel Thafvelin

Head of Customer Success

The challenge

In NVE, they have a lot of tasks at hand. Just like every other government entity, they need to work faster and become more efficient.

Case, record and document management

The solution

The Norwegian Water Resources and Energy Directorate (NVE)  decided to focus their digitalisation processes around Public 360° and Process Engine. Not much customization required, this means NVE can use the same system in later processes.

 

360° case, document and records management

About the customer

The Norwegian Water Resources and Energy Directorate is a directorate under the Ministry of Petroleum and Energy. NVE isresponsible for the management of Norway’s water and energy resources. They also work to reduce the risk of damages associated with landslides and flooding. NVE believes in open dialogue with the local communities, and they make sure that all interested parties receive the required information.

The Norwegian Water Resources and Energy Directorate
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Digitalisation of processes

From 2 weeks to 2 minutes lead time.

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Standard solution for the future

There was not much customization required.

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Utilize the supplier's experience

NVE started small, but with big plans.

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