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Espoo, Tampere

Regular

Technical and Functional Expertise

09 July 2019 - 02 September 2019

Industry Software

At Tieto Education we create IT systems that make everyday life easier for students, parents, teachers and school administration. We offer a broad overall solution for education that covers all types of schools and roles, from preschool to adult education. We facilitate learning for millions of people in the Nordic countries with our products and business expertise. Tieto Education consists of approximately 250 employees, of whom approximately 100 are located in Skellefteå. Sweden is currently our largest market, but we also have many customers in Finland and Norway where we are in an expansive phase. We strive to be a partner to our customers and through our products and business knowledge contribute to the design of a smarter school. E.g. then we are currently testing a solution at Anderstorp's upper secondary school in Skellefteå with facial recognition as attendance registration. Please see the link below where our design manager Fredrika Ling talks about the experiment in Svt.

https://www.svtplay.se/video/20313638/morgonstudion/morgonstudion-14-jan-06-00?start=auto&tab=2019&position=5560

As a Customer Support Specialist/Trainer

You will work in a team located either in Keilaniemi, Espoo or Hatanpää, Tampere. Your responsibilities include application support and trainings in certain areas depending on your competence. You will plan your work together with the team.

The Application support role includes interacting with our customers mostly by telephone and email, but occasionally some traveling to customer facilities may occur. We want you to develop and aim higher with us at Tieto Education, both professionally and as a human being.

We’d like you to be:

  • A curious person who likes to learn new things
  • A team player who enjoys interacting with our customers
  • Communicative in a trustworthy manner
  • An empathic person who likes to work with other people
  • An encourager who often and happily gives other encouraging feedback to strengthen them and also asks for feedback from others in order to develop
  • Reflective and analytical with problem-solving mindset

As a professional we’d like you to have:

  • Work experience in Preschool domain as teacher, administrator or perhaps principal
  • A sense of service and the customer in the centre
  • Great technical interest and preferably experience from systems related to school activities
  • Fluent local language and English skills

You will end up in an environment where:

  • We highly value your opinion and you have the opportunity to influence
  • We co-operate and try to share responsibility and authority on more than single person
  • We work hard to make decisions where they affect the most
  • We have fun at work together with fantastic colleagues

                        

A dream job would probably some say!

Do not hesitate to send us your application in English (and kindly mention in Cover letter which location you are interested in) by 31st of August.

Location: Keilaniemi, Espoo or Hatanpää, Tampere

For more information, please contact the recruiting manager Robert Andersson: robert.andersson@tieto.com

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