Satisfied users in Espoo: “Lifecare Camera is easy to learn and quick to use”
Application specialist Nina Tähkäpää from Espoo says that there will be around 300 home care users in the future. The number of regular and temporary clients in home care is approximately 1,500. In the future, the system will be used on a broader front, also in other areas.
“In the autumn, nurses were already taking pictures at the clients’ homes, including wounds on the skin. In the integrated system, the images are transferred directly to the patient information system and employees do not need to save the images on their mobile phone. This speeds up the work considerably,” says Tähkäpää.
“The system itself is very easy and user-friendly, and it takes about 30 minutes to learn how to use the solution. Within home care, everyone already has mobile phones, so you don’t need to acquire any extra equipment. The app is automatically downloaded to everyone's mobile phones through centralized app distribution,” says Tähkäpää.
With Lifecare Camera, the user can log in with their own password to the patient information system, and no separate passwords are required. The work is faster when separate logins are not required.
Visual data supports care
User feedback has been very positive. This reform has been highly anticipated. The clearest improvement is time saving and avoiding any extra tasks, such as needing to connect the camera with a cable to a workstation, or manually downloading images for storage. The pictures taken of the patient are not saved on the mobile phone, which is good from a patient information security perspective.
When a picture has been sent, the nurse makes a note on the form and attaches the image as a link. If the nurse wants to consult a doctor, they can send a message to the doctor while still at home with the client. The image is transferred immediately and the doctor will receive the image by clicking on the link.
Tähkäpää says she looks forward to the benefits of recording videos with the Lifecare Camera. This feature will be put in place during the second half of 2018. “District nurses who work in rehabilitation can monitor their own clients to see progress in walking or developing speech skills. This data would also be of great value to others participating in care,” says Tähkäpää.
According to Joona Pylkäs, Head of Imaging at Tieto, Lifecare Camera responds to the needs for information management in healthcare. The mobile solution supports sharing of visual information. Through the system, the image material is forwarded to the organization’s image archive, and as an image link to the medical record.
“It is often less effective to describe the patient’s condition and care with text than it is with an image. Documenting treatment with images is a clear improvement. The visual data created with Lifecare Camera is attached to the patient record, which means that treatment documentation becomes more informative and easier to understand, says Pylkäs.
“A patient record illustrated with images enables well-founded decisions that lead to better care. Particular attention has been paid to ensuring data protection in this solution. All communication between the mobile device and the cloud service is encrypted and no data is stored on the mobile device or in the cloud service when the data is saved.”
The home care service in Espoo has had positive experiences using Lifecare Camera. Images taken at client’s home are transferred in real-time to the patient information system and, if necessary, a medical consultation can be requested immediately.
Application specialist Nina Tähkäpää explains that Lifecare Camera is starting to be used on a broader level in home care in Espoo, and the solution will be also introduced in dental care, home care and at health centers.