Easy services and automatic processes – The Finnish Transport Safety Agency

Nina Nissilä, Chief Digital Officer of the Finnish State Treasury, and Heidi Rantanen, Department Manager of Finnish Transport Safety Agency, explain how services and processes are developed to make the life of the citizens smooth and easy.

The development of services requires a strong platform, such as the National Service Architecture. It is easy to build the necessary entities to it and also to adapt the services in the future. The processes of the Finnish Transport Safety Agency are largely automated and  customers get the service easily and effortlessly. Data is seen as one of the modes of transport because it is an integral part of today's transport ecosystems. Learn more from the video. 




Teemu Nikkilä
Customer Executive, Tieto