Enterprise Content Management

It’s not about saving the past. It’s about building the future.

Challenge

In today's business, content is more dynamic, more complex, and shared by more people throughout and outside the enterprise organization than ever before.

A desire to leverage all contents across the enterprise organization and with customers is no longer a competitive differentiation, it is now a requirement of doing business.

The challenge of managing content has become increasingly clear - as well as the necessity and benefit of integrating the content with business processes.

Rather than running separate systems to manage contents like documents, audio files, videos, reports, web pages and records, the opportunity afforded by Enterprise Content Management (ECM) is to manage all these in standard repository and provide a set of content and business process services that are applicable across all content types and can be integrated to business applications.

Solution

Efficient enterprise content management should be able to address the following needs:

• Find quickly what you need
  Keep relevant up-to-date content at hand and quickly findable.
• Manage what you have
  Take good care of your valuable content by utilizing the advanced features of world class ECM solutions like content lifecycle and version management, personalization, auditing and security control, transformation and retention services.
• Reuse all you can
  ECM repository is a much more safe place to store valuable information than local hard disks, email folders or shared team repositories. ECM also enables reuse of organisation's knowledge assets, thus improving the efficiency of knowledge workers.
• Keep what you have to
  Legislation and compliance regulations require certain information to be stored for certain periods of time until it can – and in some cases have to – be disposed of.
• Dispose of what you can
  With the constantly growing flood of information, one of the key tasks of ECM is archiving and the ability to efficiently dispose of useless information that otherwise would only slow down and clog up all enterprise systems.

Tieto as your Partner

A total scope of ECM solutions and services for customers, such as:

• ECM consulting to help customers define their ECM strategy or build up the business case
• Solution delivery and deployment whether it comes up for document or case management, web experience management, archiving or search
• Application Service Management to take away the burden of management, maintenance and development of existing ECM applications
• Product and platform support services for world leading technologies, such as EMC Documentum and IBM Filenet
• ECM as a Service when you want a turn-key solution with no upfront investment and pay-as-you-use forecastable costs.