Essential Information

The progress of work and accurate decision-making are very much dependent on access to key information. Our Future Office concept helps you to make all important and business-critical information available to target groups and significantly accelerate their ability to search for specific topics.

News and feeds

Not every employee is interested in the same information, and neither does all information have to be available to every employee. So it makes sense to distribute information and documentation based on a centralized role and rights model to improve the user experience. An important starting point for this targeted communication is employee profiles.

Where there's a greater need for detail and background knowledge, the content can include digital magazines or video presentations as well. RSS feeds with alerts for selected new blog entries or documents can also be subscribed to. They are directly fed into Outlook or any other portal and avoid frequent visits to the community or content source.

Wherever issues affect a larger group, blogs and communities are ideal for stimulating and driving new discussions. Instead of inefficient one-to-many publishing, they stimulate dialogue among colleagues and ensure a lively exchange- and content-oriented workplace.

Enterprise search

Search engines should really be called finding machines. Their performance shouldn’t be measured by their search abilities but by their ability to simply and quickly retrieve the required information and documents. But each search result is only as good as the data source accessed by the search technology. So we will help you both to improve your search capabilities and optimize your company's internal search engine.

As experts in information and knowledge management, we assist you to combine and make use of all information sources in a way that provides real value for your company:

By linking personal information with intranet content, users receive individually tailored search results.
Standardized nomenclature and additional information facilitates search and increases the relevance of results.
A centralized roles and rights system provides access to all relevant search results.
Logical filtering options lead to pre-categorized and therefore easier to judge results (for example, by geography, document format, creation date, author).
Restricting the search parameters in the initial search query (advanced search) speeds up results delivery. Pre-defined ‘search modules’ can also enhance search.
All company repositories such as collaboration spaces, parts of back-end systems, external partner content and document management systems are included in the search.
Regular analysis and fine adjustments ensure the effective operation of the search engine.
Tailored portals can be generated by rolling up individualized content directly from the search engine (for example, networks, role-based user interfaces or knowledge management applications).

Personalized reports

Individualized or group desktops help to increase employee productivity. Personalized reports, such as monthly bulletins on client projects or support activities, provide essential insights that are to the point. For sales organizations, reports provide information on leads in the pipeline and deals or contracts that have been completed. Distributed by email, information feed or as part of a personal desktop, personalized reports ensure timely and effective business control.