Fortum distributes secure electricity with 99.98% reliability to 1.5 million customers
In a deregulated market, electricity production and sales are open to competition, while the distribution of electricity is strictly regulated and monitored by national authorities. This places two-fold demand on a company such as Fortum.
On one hand, IT support should help ensure electricity distribution to consumers and make work processes more efficient to save time and money, which strengthens the company’s competitiveness. On the other hand, IT support should provide national authorities with continually updated status reports on the distribution network, thereby contributing to open and neutral monitoring of the electricity market.
With a total distribution network of 140,000 km, with 500 large and 50,000 small distribution stations, Fortum distributes secure electricity with 99.98% reliability to 1.5 million customers in Sweden and Finland.
Deregulation has meant that Fortum and other companies are facing a new situation – they are required to provide more efficient network life cycle management, analysis, and allocation of investments, as well as the requirement to submit various types of reports with public authorities.
Tieto NAM (Network Asset Management) was specifically developed for the new deregulated market. It includes tools for all the essential tasks of a network company, ranging from planning documentation to contract management, network calculation, and reporting – all in a single system.
NAM is a modular system with open architecture that is based on SmallWorld GIS, a robust and global platform from General Electric that Tieto complements with add-in modules adapted to European conditions.
Tieto NAM gives Fortum control over its most important asset – the distribution network. Fortum has used NAM since 2006 in both Finland and Sweden. Replacing several systems with one common system has caused IT costs to decline.
NAM is a robust system that manages many users with retained performance – Fortum has nearly 250 users every day in Finland and Sweden. The system can also receive and handle very large volumes of information with high quality.
Renefits in brief:
- Better customer service
- Operational efficiency
- New business potential
"We’ve gained the IT support we wanted – an open and cost-effective system that is good both for the companies and the authorities that monitor us."
Mikael Mickelsson, process development and operative IT support at Fortum