Improving business development
through innovative outsourcing

Few companies are talking about growth these days; their main concern is survival. And innovation is not even on their radar – yet innovative outsourcing could make their survival and growth possible.

Tieto has been creating and providing IT services for more than 40 years, making it an outsourcing expert. And it has helped other companies develop their own best practices in outsourcing. This puclibation tells you how.

The future of e-invoicing

The publication examines the development of the European e-invoicing framework. The public sector and corporations have begun to realize the benefits of moving away from manual paper invoicing. Cost-savings from B2B invoicing withing services and manufacturing have proven to typically amount to 1% of a company’s revenue.

Tieto’s e-invoicing services are organized according to the requirements of different customer groups. Tieto is well placed to provide end-to-end e-invoicing solutions which integrate seamlessly with the customer’s back office systems. Tieto’s services cover also the exchange of other Financial Value Chain related documents enabling full coverage of supply chain message exchanges. Tieto’s strategy in e-invoicing is based on open standards, industry best practices and collaboration. Tieto’s long-term partner Swedbank has benefited in many ways from its B2B e-invoicing system. Most importantly it has created a new source of revenue and improved customer retention.

Meeting the challenge of changing service expectations

The publication highlights changing consumer behaviour and its commercial impact. The publication examines how digital natives are driving change in business environments. New services are typically combinations of IT products and digital services, which are provided through the internet. The superior experience they create is the key success for businesses. Service expectations developed in personal usage become the same as in business life. To keep up with these increasing service demands, Tieto applies a user-centric approach to help businesses co-innovate and design new services.

If you are interested in reading the full publication, please contact 
Hannele Turkama and you will receive a printed version by post.