Is there a shortcut for application development? - Yes. Let us show you the way.
When InnoPath was developing a mobile activate solution to Tata DoCoMo, a device detection application was required. Instead of developing its own, which would have been time-consuming, costly, and complex, InnoPath chose an application enabler from Tieto. With Tieto’s Device Detection Application (DDA) component, based on Stack-in-a-Box (SiaB), InnoPath was also able to add credibility to the solution by providing market-tested and scalable SS7 integration capability.
Tata DoCoMo in India is one of the fastest growing GSM operators in the world, with almost 25 million subscribers in the six months following the launch of its service in June, 2009.
InnoPath is a global leader in the over-the-air customer care space for mobile operators impacting first-call resolution. InnoPath’s mobile activate solution, a part of InnoPath’s ActiveCare portfolio, enables Tata DoCoMo in India to offer high-margin data services to new subscribers.
InnoPath’s ActiveCare portfolio includes frontline care, the ability to update phones in the field, and the ability to identify and properly activate new phones entering the network. InnoPath’s mobile activate solution provides a device repository with which to quickly and correctly identify new open-market phones appearing on the network, and the ability to filter, add, and change events in the network before properly configuring the phones for data services.
In a mobile activate solution for Tata DoCoMo, a device detection application was required to detect when a new handset enters the network, allowing it to be automatically configured by the device management application using normal over-the-air-activation mechanisms such as SMS or USSD.
Signaling functionality is crucial in order to quickly meet customers’ demands and to achieve connectivity in converged networks. Application development is time-consuming, costly, and complex. Application enablers – a suite of software that facilitates the development of applications and enablers to adapt changes – help reduce time to market, development costs, and application complexity.
Tieto’s solution
The InnoPath’s Mobile Activate Solution to Tata DoCoMo was deployed for the SS7 interface in conjunction with Tieto’s Device Detection Application (DDA) component based on Stack-in-a-Box (SiaB).
Benefits
The joint solution impacted time-to-market, and enabled Tata DoCoMo to quickly deploy and operationalize the solution in anticipation of strong subscriber growth.
The partnership also resulted in a rapid time-to-market for InnoPath to integrate with the Tieto Device Detection Application component.
“Tieto’s Device Detection Application component adds credibility to our solution by providing a market-tested and scalable SS7 integration capability. Our cooperation with Tieto also brought credibility in the eyes of the customer, market timing aligned with Tata DoCoMo’s aggressive rollout schedule, and ultimately joint customer success via the partnership."
Dave Ginsburg, VP of Marketing for InnoPath
Results in brief:
- Reduced time-to-market
- Reduced development costs
- Reduced application complexity
- Credibility to the solution
