Tieto and Tapiola agree on outsourcing of ICT operating services
Tieto Corporation PRESS RELEASE 1 November 2010 at 8.00 am EET
Tapiola, a Finnish customer-owned group offering insurance, bank, savings and investment services, has decided to centralise selected ICT operating services to Tieto.The agreement covers Tapiola Group's mainframe capacity and related storage and backing up capacities, management and monitoring of the environment as well as application monitoring of separately defined systems. The migration project will begin at the start of 2011 and implementation commences in autumn 2011. In connection with these new arrangements, there will be a transfer to Tieto Finland of certain personnel who look after Tieto-Tapiola mainframe service tasks. The service agreement will come into effect after the migration phase on 1 September 2011 and will be valid for five years. The agreement's total value is approximately 23 million euros.
"Tapiola is a significant player in the financial sector in Finland. We are excited about our new co-operation aiming to improve Tapiola's services. Our strong expertise in the industry and extensive experience in outsourcing create a good foundation for mutual success and for supporting Tapiola Group's business growth and efficiency of operations," says Jussi Grönholm, Vice President, Financial Services, Tieto Finland,"and I warmly welcome the employees who are transferring from Tapiola to us."
"In Tapiola we must improve the cost efficiency of our IT services and secure our mainframe expertise. These factors were pivotal in the decision-making. We expect a great deal from our co-operation with Tieto. The mainframe capacity that will be made available to us according to our business needs will be flexible in terms of quantity and costs. Tieto's global 24/7 service model provides flexible, standard capacity service, which is considerably more cost effective than the present operating model," says Esa Viitamäki, Chief Information Officer, Tapiola.
For further information, please contact:
Jussi Grönholm, Vice President, Tieto, Financial Services, tel. +358 20 726 0019, jussi.gronholm@tieto.com
Esa Viitamäki, Chief Information Officer, Tapiola Group, tel. +358 9 453 2263, esa.viitamaki@tapiola.fi
Tieto is an IT service company providing IT, R&D and consulting services. With approximately 17 000 experts, we are among the leading IT service companies in Northern Europe and the global leader in selected segments. We specialize in areas where we have the deepest understanding of our customers' businesses and needs. Our superior customer centricity and expertise in digital services set us apart from our competitors. www.tieto.com
Tapiola is owned by the policyholders and develops and utilises sustainable solutions to provide its customers with benefits for wellbeing and success. Companies co-operate on a group level to develop and produce services for private households, companies, major customers and corporations. Tapiola's services are available in a total of 170 locations in Finland. http://www.tapiola.fi/wwweng/briefly/
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